Introducing · NeuGenM Surge

Bid smarter.
Spend less.
Convert more.

Paid search and paid social, run by one AI engine that never stops optimising — engineered by Cortex.ai, NeuGenM's proprietary optimisation suite.

SearchSurge Search · Paid Search & Shopping
SocialSurge Social · Paid Social & Programmatic
CortexThe Optimisation Engine

01 — The shift

The auction doesn't wait for a weekly review anymore.

It moves in milliseconds. Brands still making manual bid changes once a week are competing with algorithms — at human reaction speed.

₹69,856 Cr

India's digital ad spend by 2026 — around 61% of total advertising budgets. Source: Dentsu

85–95%

of Google & Meta advertisers now run AI-powered bidding as the default, not the exception. Every paid auction now runs on machine bidding.

Up to 37%

less wasted spend reported when bidding shifts from manual to AI-driven management.

02 — The problem

Most brands are optimising in the rear-view mirror.

Search and social budgets sit in separate accounts, run by separate teams, reviewed by a human once a week — with an agency markup on the media in between.

Manual & Siloed

Search and social run as two separate accounts

No shared signal, no shared budget logic.

Reactive

Bids adjusted once a week, after the budget's spent

Always optimising last week's auction.

Surge Active

One AI engine, both channels, real-time reallocation

Budget moves to what's converting, every hour.

03 — Introducing

NeuGenM Surge.

Paid search and paid social, run by one AI engine that never stops optimising.

Intent

Surge Search

Google, Bing/Microsoft and Shopping campaigns built to capture demand at the exact moment someone searches.

Module 01
Attention

Surge Social

Meta, Instagram, LinkedIn and YouTube campaigns that turn scroll-time into pipeline.

Module 02
The Engine

Cortex AI

The proprietary optimisation layer that bids, allocates budget and tests creative across both channels, in real time.

Module 03

Surge Search — how it works

From audit to Cortex handover, in weeks.

Surge Search doesn't start with bids — it starts with structure and tracking that Cortex can trust.

01

Account Audit & Structure Month 1

Search-term & wasted-spend audit · campaign restructure · conversion tracking QA.

02

Feed & Landing Page Fit Month 1

Product feed optimisation · landing page conversion review · tracking implementation.

03

Cortex Handover Month 2

Bid strategy handed to Cortex.ai · budget guardrails set · human QA checkpoints.

04

Scale & Expand Month 2+

New campaign types tested · search-term expansion · monthly performance review.

Module 02 · Attention

Reach them before they search.

Surge Social plans, builds and runs paid campaigns across Meta, Instagram, LinkedIn and YouTube — matched to funnel stage, not just platform. Turning scroll-time into pipeline, across every major platform your audience is on.

SurgeSOCIAL
Prospect

Cold audience campaigns built on lookalikes, interest & behavioural signals.

Retarget

Full-funnel retargeting sequences that follow the buyer, not just the browser.

Convert

Conversion-optimised creative & landing experiences, tested continuously.

Surge Social — how it works

From audience mapping to weekly creative refresh.

01

Audience & Funnel Mapping

Define cold, warm & hot audiences per platform and objective.

02

Creative & Format Build

Native ad formats per platform, produced and tested in batches.

03

Launch & Cortex Optimisation

Cortex.ai manages bid & budget shifts across platforms in real time.

04

Measure & Iterate

Weekly creative refresh, funnel-stage reporting, fatigue monitoring.

Platforms & formats we run

PlatformFormatBest forFunnel stage
Meta / InstagramReels, Carousels, CollectionBroad reach & retargetingAwareness–Conversion
LinkedInSponsored Content, InMailB2B & high-considerationConsideration–Conversion
YouTubeIn-stream, ShortsVideo storytelling at scaleAwareness–Consideration
Programmatic / DSPDisplay, Native, CTVRetargeting & incremental reachRetention–Retargeting

Every platform feeds Cortex.ai the same conversion signal — so budget moves to whichever is converting, not whichever was planned.

Module 03 · The engine

One brain. Every channel.

Cortex.ai is NeuGenM's proprietary optimisation engine — built on unified customer data, connected to real activation channels, and checked against true incremental impact, not just platform-reported clicks. The brain behind every bid, every budget shift and every creative test.

CortexAI
Bid

Real-time, margin-aware bidding across Google, Meta & more.

Allocate

Cross-channel budget shifts based on live conversion signal, not a monthly plan.

Test

Continuous creative & landing page experimentation.

Validate

Every decision checked against Meridian MMM, not taken on faith.

Cortex.ai — how it works

The engine behind every decision.

Cortex.ai runs inside guardrails strategists set — it operates, it doesn't decide alone.

01

Signal Ingestion Continuous

Pulls conversion, margin & auction data from every connected channel.

02

Predictive Bidding Real-time

Forecasts the value of each auction before bidding, not just after.

03

Budget Reallocation Hourly

Shifts spend toward the highest-converting channel & campaign.

04

Human Guardrails Ongoing

Strategists set targets & limits — Cortex operates inside them, always.

The Cortex.ai stack

Best-in-class infrastructure. One proprietary brain.

Cortex.ai doesn't reinvent data unification or media-mix measurement — it orchestrates best-in-class layers and adds NeuGenM's own real-time decisioning on top.

Data · Twilio Unify

Unify

Unified, consent-based customer profiles from every source — web, app, CRM, offline — resolved into one identity.

Activation · Twilio Engage

Engage

Omnichannel journeys — email, SMS, WhatsApp, push — built on that profile, synced back to ad platforms as audiences.

Measurement · Google Meridian

Meridian

Bayesian marketing-mix modelling across online & offline — validates Cortex's calls against true incremental impact.

Data → Activation → Optimisation → Measurement — and back to Data. The loop closes every cycle.

Platform coverage

Every auction that matters to your buyer.

One engine across all of them.

Google Ads

Search, Shopping, PMax

Microsoft / Bing Ads

Search & audience network

Meta

Facebook & Instagram

LinkedIn Ads

B2B & high-intent

YouTube Ads

In-stream & Shorts

Amazon Ads

Sponsored & DSP

Programmatic / DSP

Display & native

Connected TV

CTV & OTT inventory

Cortex.ai capability

Built to think across channels, not per platform.

NeuGenM's own decisioning layer — built on Twilio Unify, Twilio Engage and validated by Meridian MMM. Not a reseller markup on someone else's dashboard.

01

Cross-Channel

One model, one budget logic across search & social — not separate tools per platform.

02

Real-Time

Bid & budget decisions made in minutes, not on a weekly review cycle.

03

Margin-Aware

Optimises toward actual profitability, not just the cheapest click.

04

Human-Guided

Strategists set the guardrails; Cortex operates inside them, never outside.

The Surge framework

One budget. Two channels. A brain that moves it.

Search

Captures Intent

Wins the demand that's already searching for you, right now.

Social

Builds & Retargets

Creates demand that isn't searching yet, and follows everyone who's shown intent.

Cortex

Reallocates

Watches both channels hourly and moves budget to whichever is converting.

Efficiency

Compounds

Every week of data makes the next week's bidding sharper.

Measurement & analytics

Proof beyond the last-click.

One KPI framework across search and social — so efficiency, quality and true incremental impact are always visible in one place.

Efficiency

  • CPC & CPM
  • CPA / cost per lead
  • Budget pacing accuracy

Quality

  • CTR
  • Quality / Relevance Score
  • Landing page experience

Revenue

  • ROAS
  • Conversion rate
  • Average order value

Truth

  • Incrementality testing
  • Holdout groups
  • Meridian MMM cross-check

Reporting cadence: live Cortex.ai dashboard · weekly optimisation notes · monthly strategy review

Compliance & data privacy

Built for a consent-first, cookie-constrained web.

Cortex.ai and every Surge account are built around first-party data and platform policy from day one — not retrofitted after a warning email.

DPDP

DPDP Act Readiness

Consent-based data handling for retargeting lists and Customer Match audiences.

POLICY

Platform Compliance

Google & Meta ad policy adherence, with continuous account health monitoring.

1P DATA

First-Party Strategy

Built for a cookie-constrained world — less reliant on third-party signal.

SAFETY

Brand Safety

Placement exclusions & content adjacency controls across social and programmatic.

The combined play

Four systems. One growth engine.

Signal, Swarm, Surge and Shelf are designed to compound — AI visibility, social trust, paid acquisition and retail conversion, under one accountable strategy.

AI Visibility

Signal

✓ Brand cited by AI engines
✓ Long-term discovery
✓ GEO + LLM advertising

Social & Creators

Swarm

✓ Always-on content
✓ Creator-led trust
✓ Shoppable & live commerce

Retail Media

Shelf

✓ Quick-commerce share
✓ Catalogue optimisation
✓ Retail media buying

Why NeuGenM

Built to own the optimisation layer, not rent someone else's.

01

Proprietary Decisioning, Not a Reseller Markup

Cortex.ai's optimisation logic is built and owned by NeuGenM, layered on best-in-class infrastructure like Twilio and Meridian — not glued together from someone else's dashboard.

02

Cross-Channel by Default

Search and social optimised together, from day one — not run as two separate retainers.

03

Margin-Aware Optimisation

Bidding tuned to actual profitability, not vanity metrics like clicks or impressions.

04

India-First Execution

Festive calendars, regional-language creative and local payment behaviour built into every account.

Engagement models

Three ways to bring Surge in.

Start with a single channel, or hand the full acquisition stack to Cortex.ai — scope and fee are shaped to your objective.

Model 01

Campaign

A single search or social launch with fixed scope, timeline and fee — ideal for a product launch or seasonal push.

Model 02

Always-On Retainer

Full Surge Search + Social + Cortex.ai management, run as one integrated team across every channel.

Model 03

Performance-Linked

Fee tied to ROAS or CPA improvement against an agreed baseline — aligned incentives, shared upside.

Proof — Client results

Surge, in the wild.

Search Marketing

Accor Hotels — 30:1 ROI

Every rupee of search spend turned into thirty — SEM rebuilt around revenue, not cost-per-booking, across Accor Hotels India.

B2B ABM

Intellect Design — −96% CPL

A precision LinkedIn ABM programme that reached the right 760 decision-makers inside a 17,000-person bank — thought-leadership turned into pipeline.

Precision ABMRead case study →

What you get

Ready to let the algorithm work for you?

We'll show you exactly where manual bidding is leaving money on the table — and what Cortex.ai would do differently.

  • Full account & wasted-spend audit across search & social
  • Cortex.ai simulated bid & budget reallocation
  • Cross-channel efficiency benchmark vs 3 competitors
  • 90-day Surge activation roadmap

Start your free Cortex audit

Bid Smarter. Spend Less. Convert More.

Free. No commitment.

Start your free Cortex audit → Free · No commitment · neugenm.ai/surge