Surge Search
Google, Bing/Microsoft and Shopping campaigns built to capture demand at the exact moment someone searches.
Introducing · NeuGenM Surge
Paid search and paid social, run by one AI engine that never stops optimising — engineered by Cortex.ai, NeuGenM's proprietary optimisation suite.
01 — The shift
It moves in milliseconds. Brands still making manual bid changes once a week are competing with algorithms — at human reaction speed.
India's digital ad spend by 2026 — around 61% of total advertising budgets. Source: Dentsu
of Google & Meta advertisers now run AI-powered bidding as the default, not the exception. Every paid auction now runs on machine bidding.
less wasted spend reported when bidding shifts from manual to AI-driven management.
02 — The problem
Search and social budgets sit in separate accounts, run by separate teams, reviewed by a human once a week — with an agency markup on the media in between.
No shared signal, no shared budget logic.
Always optimising last week's auction.
Budget moves to what's converting, every hour.
03 — Introducing
Paid search and paid social, run by one AI engine that never stops optimising.
Google, Bing/Microsoft and Shopping campaigns built to capture demand at the exact moment someone searches.
Meta, Instagram, LinkedIn and YouTube campaigns that turn scroll-time into pipeline.
The proprietary optimisation layer that bids, allocates budget and tests creative across both channels, in real time.
Module 01 · Intent
Surge Search builds and runs Google, Bing/Microsoft and Shopping campaigns engineered to win the auctions that matter — not just the ones with the most volume. Capturing demand at the exact moment someone is looking to buy.
Account & campaign architecture built around how you actually sell.
Cortex.ai-managed Smart Bidding, tuned to your real margin and conversion data.
Product feed optimisation & Shopping / Performance Max campaigns.
Continuous search-term mining to find demand competitors miss.
Surge Search — how it works
Surge Search doesn't start with bids — it starts with structure and tracking that Cortex can trust.
Search-term & wasted-spend audit · campaign restructure · conversion tracking QA.
Product feed optimisation · landing page conversion review · tracking implementation.
Bid strategy handed to Cortex.ai · budget guardrails set · human QA checkpoints.
New campaign types tested · search-term expansion · monthly performance review.
Module 02 · Attention
Surge Social plans, builds and runs paid campaigns across Meta, Instagram, LinkedIn and YouTube — matched to funnel stage, not just platform. Turning scroll-time into pipeline, across every major platform your audience is on.
Cold audience campaigns built on lookalikes, interest & behavioural signals.
Full-funnel retargeting sequences that follow the buyer, not just the browser.
Conversion-optimised creative & landing experiences, tested continuously.
Surge Social — how it works
Define cold, warm & hot audiences per platform and objective.
Native ad formats per platform, produced and tested in batches.
Cortex.ai manages bid & budget shifts across platforms in real time.
Weekly creative refresh, funnel-stage reporting, fatigue monitoring.
Platforms & formats we run
| Platform | Format | Best for | Funnel stage |
|---|---|---|---|
| Meta / Instagram | Reels, Carousels, Collection | Broad reach & retargeting | Awareness–Conversion |
| Sponsored Content, InMail | B2B & high-consideration | Consideration–Conversion | |
| YouTube | In-stream, Shorts | Video storytelling at scale | Awareness–Consideration |
| Programmatic / DSP | Display, Native, CTV | Retargeting & incremental reach | Retention–Retargeting |
Every platform feeds Cortex.ai the same conversion signal — so budget moves to whichever is converting, not whichever was planned.
Module 03 · The engine
Cortex.ai is NeuGenM's proprietary optimisation engine — built on unified customer data, connected to real activation channels, and checked against true incremental impact, not just platform-reported clicks. The brain behind every bid, every budget shift and every creative test.
Real-time, margin-aware bidding across Google, Meta & more.
Cross-channel budget shifts based on live conversion signal, not a monthly plan.
Continuous creative & landing page experimentation.
Every decision checked against Meridian MMM, not taken on faith.
Cortex.ai — how it works
Cortex.ai runs inside guardrails strategists set — it operates, it doesn't decide alone.
Pulls conversion, margin & auction data from every connected channel.
Forecasts the value of each auction before bidding, not just after.
Shifts spend toward the highest-converting channel & campaign.
Strategists set targets & limits — Cortex operates inside them, always.
The Cortex.ai stack
Cortex.ai doesn't reinvent data unification or media-mix measurement — it orchestrates best-in-class layers and adds NeuGenM's own real-time decisioning on top.
Unified, consent-based customer profiles from every source — web, app, CRM, offline — resolved into one identity.
Omnichannel journeys — email, SMS, WhatsApp, push — built on that profile, synced back to ad platforms as audiences.
Real-time bidding & budget allocation across search & social, powered by Unify's identity signal and Engage's engagement data.
Bayesian marketing-mix modelling across online & offline — validates Cortex's calls against true incremental impact.
Data → Activation → Optimisation → Measurement — and back to Data. The loop closes every cycle.
Platform coverage
One engine across all of them.
Search, Shopping, PMax
Search & audience network
Facebook & Instagram
B2B & high-intent
In-stream & Shorts
Sponsored & DSP
Display & native
CTV & OTT inventory
Cortex.ai capability
NeuGenM's own decisioning layer — built on Twilio Unify, Twilio Engage and validated by Meridian MMM. Not a reseller markup on someone else's dashboard.
One model, one budget logic across search & social — not separate tools per platform.
Bid & budget decisions made in minutes, not on a weekly review cycle.
Optimises toward actual profitability, not just the cheapest click.
Strategists set the guardrails; Cortex operates inside them, never outside.
The Surge framework
Wins the demand that's already searching for you, right now.
Creates demand that isn't searching yet, and follows everyone who's shown intent.
Watches both channels hourly and moves budget to whichever is converting.
Every week of data makes the next week's bidding sharper.
Measurement & analytics
One KPI framework across search and social — so efficiency, quality and true incremental impact are always visible in one place.
Reporting cadence: live Cortex.ai dashboard · weekly optimisation notes · monthly strategy review
Compliance & data privacy
Cortex.ai and every Surge account are built around first-party data and platform policy from day one — not retrofitted after a warning email.
Consent-based data handling for retargeting lists and Customer Match audiences.
Google & Meta ad policy adherence, with continuous account health monitoring.
Built for a cookie-constrained world — less reliant on third-party signal.
Placement exclusions & content adjacency controls across social and programmatic.
The combined play
Signal, Swarm, Surge and Shelf are designed to compound — AI visibility, social trust, paid acquisition and retail conversion, under one accountable strategy.
✓ Brand cited by AI engines
✓ Long-term discovery
✓ GEO + LLM advertising
✓ Always-on content
✓ Creator-led trust
✓ Shoppable & live commerce
✓ AI-optimised acquisition
✓ Unify + Engage + Meridian
✓ Powered by Cortex.ai
✓ Quick-commerce share
✓ Catalogue optimisation
✓ Retail media buying
Why NeuGenM
Cortex.ai's optimisation logic is built and owned by NeuGenM, layered on best-in-class infrastructure like Twilio and Meridian — not glued together from someone else's dashboard.
Search and social optimised together, from day one — not run as two separate retainers.
Bidding tuned to actual profitability, not vanity metrics like clicks or impressions.
Festive calendars, regional-language creative and local payment behaviour built into every account.
Engagement models
Start with a single channel, or hand the full acquisition stack to Cortex.ai — scope and fee are shaped to your objective.
A single search or social launch with fixed scope, timeline and fee — ideal for a product launch or seasonal push.
Full Surge Search + Social + Cortex.ai management, run as one integrated team across every channel.
Fee tied to ROAS or CPA improvement against an agreed baseline — aligned incentives, shared upside.
Proof — Client results
Every rupee of search spend turned into thirty — SEM rebuilt around revenue, not cost-per-booking, across Accor Hotels India.
A precision LinkedIn ABM programme that reached the right 760 decision-makers inside a 17,000-person bank — thought-leadership turned into pipeline.
What you get
We'll show you exactly where manual bidding is leaving money on the table — and what Cortex.ai would do differently.
Start your free Cortex audit
Free. No commitment.